Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Property Information: Details about properties you're interested in buying or selling
• Communication Preferences: How you prefer to be contacted and what information you want to receive
• Website Usage: Pages visited, time spent on pages, and general browsing behavior

How We Use Your Information

We use the information we collect to:

• Provide real estate services and respond to your inquiries
• Send you property listings, market updates, and relevant information
• Communicate with you about your transactions and service requests
• Improve our website and services
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Companies that help us operate our business, such as email service providers, CRM platforms (FollowUpBoss), and website hosting services
• Real Estate Professionals: Other agents, brokers, or service providers involved in your transaction
• Legal Requirements: When required by law or to protect our legal rights

Communication Consent

By submitting a contact form or providing your information, you consent to receive communications from Orion Love | Keller Williams Colorado West Realty via email, phone, or text message regarding real estate services, property listings, and market updates.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any email
• Replying "STOP" to any text message
• Contacting us directly at the information below

SMS/Text Message Terms and Conditions

By providing your phone number and consenting to communications, you agree to the following terms for SMS/text messages:

1. Purpose: We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. Opt-Out: You can cancel the SMS service at any time by texting "STOP" to any message from us. After you send "STOP", we will send you a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can contact us directly at orion.love.co@gmail.com or (970) 644-6781.
4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, contact your wireless provider.
6. Privacy: For information about how we handle your data, please review this Privacy Policy in its entirety.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites, including MLS listings, property search portals, and social media platforms. We are not responsible for the privacy practices of these third-party sites.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Withdraw consent for data processing

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. Your continued use of our services after changes indicates your acceptance of the updated policy.